When someone is requesting a lien to be released, in most cases they don’t have to speak to AR. This is something Community Care can help with on our end.
First, the account must have a zero balance.
If the account does have a zero balance, please create A BILLING QUESTION XN, stepped to ASSIGNED TO AR to request the lien release.
Please note if the balance was just recently paid in full, we must wait 30 days to release the lien if the payment was not made via certified funds. Example – if the balance was paid via check, we have to wait 30 days to ensure a stop payment is not issued on the check. If the balance was paid via cashier’s check or money order, we do not have to wait 30 days.
Please note AR will issue the notarized release that will be sent to the County for recording with the County Clerk and Recorder. We will not have a recorded copy to provide to the homeowner.
If we no longer manage the HOA, we are unable to issue the lien release. Please refer the owner to their current management company if this information is available to us.
Approximate turnaround time is 3-5 business days (if we have passed the 30-day wait period on check payments).
Thank you!