Team, We had a momentary issue with being able to access the MyHMI web page. This issue has been resolved and you can access MyHMI fully again. If you continue to experience issues please contact IT at x499 or helpdesk@ehammersmith.com and we will assist you further. Thank you! Ryan Vieth
We have resolved the issue some were experiencing with Remote Desktop connections. If you are continuing to have issues please log out of your session and log back in in order to continue working. If you do continue to have issues please contact IT at x499 or helpdesk@ehammersmith.com. Thank you….
We are currently experiencing issues with some Remote Desktop connections. You may see slowness when logging in, or you may not be able to connect at all. We are working on the issue now, and will update you once the issue has been resolved. Thank you for your patience, -Hammersmith…
We have made some major upgrades to the back-end of myHMI. Please let us know of any bugs you encounter (especially with logging in and accessing private articles) ASAP directly to jordan@ehammersmith.com Thank you!
Hello Team, I will be finishing the maintenance on MyHMI tonight from 10pm to ~2am. MyHMI will be unavailable during this time frame. This will only effect MyHMI. thank you, Keith
Hello Team, we will be performing maintenance tonight at starting at 10:00 PM on the following servers: Quickbooks, MyHMI, and OS Ticket. These programs will be unavailable from 10pm to when the maintenance is complete. They will be fully operational Thursday morning. Thank you, IT Team
Team, With it being the holiday season we are seeing several email scams that are being sent to individuals in the company. Please make sure you are reading your email carefully. The emails we have been seeing will typically have a subject of DELIVERY NOTIFICATION – UNABLE TO DELIVERY PARCEL…
Team, We will be performing a brief server adjustment on our Gateway Server today at 5:15 PM. The disruption will be for 10-15 minutes. This will impact users who are logging in from outside of our network. Thank you for your patience as we implement this improvement. Technology Services
One of the most powerful parts of myHMI is searching for the information you want. The site was set up to make finding information as easy as possible. For this reason, we set up all of our knowledgebase articles as questions. So instead of “Pilera Username”, you’re see “How do…
Come and ask any web question or come for retraining! Also available by phone from 12pm to 1pm at x453. Thank you