• Data Center Maintenance Tonight, September 11, 10 PM to 11 PM

    Team, Tonight, September 11th, from 10 PM to 11 PM we will be installing equipment at the Data Center facility. During this time there will be moments of loss of connectivity to the HMI-REM servers, network files, and Jenark. We are installing the replacement firewall and connections to bring our…

  • Server and System Maintenance Tonight, July 12th, from 10 PM to 2 AM

    Team, We will be performing maintenance and updates on servers and network this evening from 10 PM to 2 AM. This will assist with some of the issues we have been experiencing with RUN and Remote Desktop, as well as to prepare for our move of Client Services on Friday,…

  • Printer Updates and Englewood Office information

    Team, The Englewood move is progressing along! As part of the transition we want to inform you regarding printing. PLEASE READ BELOW TO ENSURE YOU ARE ABLE TO PRINT CORRECTLY! All Xerox printers from DTC except for DTC-Kappa have been moved and are now at the Englewood Office Because of…

  • Continued Network updates and maintenance tonight, June 6th, 10 PM – 1 AM

    Team, We will be doing additional maintenance on servers and network this evening, June 6th, from 10 PM to 1 AM. This is in preparation for changes and additions as part of our office move. During this time there will be momentary times where HMI-REM servers, R Drive and P…

  • Reminder – Network and Server Maintenance tonight, June 5th, from 10 PM to 2 AM

    Team, This is a reminder that we will be performing some network and server maintenance and upgrades in both the DTC office and the Data Center tonight, June 5th, from 10 PM to completion. During this time there will be periods where folders, files, and the HMI-REM environment are unavailable….

  • Server and Network Maintenance – Monday, June 5th, 10 PM – 2 AM

    Team, We will be performing some network and server changes and maintenance on Monday, June 5th, from 10 PM to 2 AM. During this time there will be network and server down time. These actions are being performed at our data center which means that access to Remote Desktop, Folders…

  • Alert! Phishing attempt!

    Please keep an eye out for a phishing attempt that is sweeping the internet.  This attempt looks like you are receiving access to a Google Doc.  If you click on it, it then corrupts any accounts linked to Google.  Please DO NOT click on a Google Doc request that you…

  • Pilera – Log In Request and Help

    Hi Everyone – Please see the following attachment for details on assisting home owners who contact us about the ‘Welcome’ email they received regarding Pilera, and/or if they need to add an email address, etc. Pilera Self Service HOAs