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Homewise – Condo Questionnaires, Status Letters, and Document Orders
Homewise is a third party website used for document orders (for non-owners) and condo questionnaire orders. Agents must set up... -
What is the address for the Hammersmith Offices?
Office Hours: Monday through Friday, 8:00am – 5:00pm Headquarters/Corporate Office:HAMMERSMITH®23 Inverness Way East, Suite 200Englewood, CO 80112 Phone: 303.980.0700Email: CommunityCare@eHammersmith.comFax: ... -
Where should payments be mailed?
Payments should be sent to the following lockbox address with the Owner’s Vantaca account number in the memo line or... -
How do we add a new vendor?
NOTE: For new vendor set ups, the CAM is responsible to request/obtain/manage all paperwork from the vendor until ALL of... -
ZEGO Information
Zego (formerly known as Paylease) is a third party company that will process electronic payments for assessments. Homeowners should make... -
Community Care – Handling of Calls, Transfers, and Escalations
Transferring Calls Our company policy is to warm transfer all calls. To warm transfer, you must provide the following information... -
HMI Contact Information
Hammersmith Management Contact Information Denver Metro – 303-980-0700 Northern Colorado – 970-416-0700 Southern/Western Colorado – 719-389-0700 Hammersmith Management FAX NUMBER 303-980-0576... -
What is working capital?
Working Capital is a one-time fee that is collected by the buyer at closing upon the purchase of a home.... -
Who does what? A guide for Managers, Community Care, and the entire Team.
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How can I request a lien release?
When someone is requesting a lien to be released, in most cases they don’t have to speak to AR. This... -
What is Homeowners Insurance versus an HO6 Policy?
A single family homeowner will need ‘Homeowner’s Insurance’ that will cover their home and their entire lot. A condo or... -
How do I send the Request for Google and Yelp Review email?
Please refer people to HammersmithReview.com. You can download the email template here: http://hmi.technology/SERVICEv2.oft This template can ONLY be opened if you... -
Where should vendors send their invoices for payment?
Vendors can send invoices for payment and processing to Accounts Payable at invoices@ehammersmith.com. CAMs can also forward invoices to invoices@ehammersmith.com if they... -
What is needed if an Owner is deceased?
If a family member, Power of Attorney, or legal representative calls to report the owner is deceased, please first express...
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